Founded in 1864. An employee-owned company.

Hear What Our Clients Are Saying

We welcome your feedback! Marshall & Sterling is committed to exceeding our client's expectation for quality and service. Please take a few moments to complete this brief 2-minute survey. Your feedback is greatly appreciated, and is essential to ensuring we provide the best possible customer care - Take our Client Satisfaction Survey!

See what some of our clients have shared about their experiences with our employees...

“Thank you so much Liliane [Philogene], we just moved to the island and it is so nice to sit with someone to talk about the insurance we are getting on our vehicle rather than just doing everything over the phone. You were so efficient and pleasant. Can we come back to you? Can you always be our representative?”

“I have been a Marshall and Sterling client since 2008. Recently we had been in the process of a Re-Fi for our home. Needless to say it is had been a struggle. No more so than with the mortgage companies and our homeowner’s insurance. Whether it was which company needed the endorsement (which changed at least three times) or who was to make payment to Marshall & Sterling. I am writing you today to bring to your attention the wonderful service that I received from your employee Orlanda Joseph. I wanted to take this opportunity to personally highlight the high level of attention and professionalism that she brought to our account. Without her due diligence we would not have closed in a timely manner!”

“Good morning Mr. Harper. . . It’s not everyday I’m sure that you get calls like this in times like these, but I am calling to say Sheila Lebron is phenomenal.  She’s sensitive, efficient, professional… she is just wonderful and I want to vote for her for Governor . It warms my heart to be provided service at such a level, and I don’t see this often on our island. Thank you so much for her service.”

“Thanks, Alicia [Veira]. I greatly appreciate your working on Saturday. The professionalism and courtesy you and Vicki [Bandola] have shown us is second to none. Have a great weekend.”

"This was the best customer service I have ever received on this island of St. Croix ....and I really mean that.  Thank you so much."