Founded in 1864. An employee-owned company.

Claims & Contact Information


The Marshall & Sterling team is here to serve you, which includes assisting you in the event of an unfortunate incident. If a loss occurs, please follow the steps highlighted in this guide.

Your insurance contract requires that you report all claims promptly. Therefore, contact us as soon as possible after a loss and we will report your claim to the insurance company and apprise you of what to expect next. An insurance company claims adjuster will be assigned to handle your claim and will be instrumental in settling your claim.

If you encounter any unusual delays or problems in the handling of your claim, please contact your claim representative below for assistance at 340-773-2170.

Marshall & Sterling insurance strives to provide unparalleled service and support for our clients. Get the information and services you need, when you need them, no matter where you are! During normal business hours (Monday-Friday from 8:30-4:30 p.m.), the following claims representatives will be happy to assist you:

Carmen Corcino
(340) 773-2170 x 201
Fax: (340) 773-9550

Bill Mahar
(340) 773-2170 x 229
Fax: (340) 773-9550

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Around the Clock Assistance:

24/7 Toll Free Number for
St. Croix Offices:




Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here.