File a Claim

Claims Support and Processing


Theodore Tunick & Company is here to serve you, which includes assisting you in the event of an unfortunate incident. If a loss occurs, please follow the steps highlighted in this guide.

Your insurance contract requires that you report all claims promptly. Therefore, contact us as soon as possible after a loss and we will report your claim to the insurance company and apprise you of what to expect next. An insurance company claims adjuster will be assigned to handle your claim and will be instrumental in settling your claim.

If you encounter any unusual delays or problems in the handling of your claim, please contact your claim representative below for assistance at 340-776-7000.

Our team strives to provide unparalleled service and support for our clients. Get the information and services you need, when you need them, no matter where you are! During normal business hours (Monday-Friday from 8:30-4:30 p.m.), the following claims representatives will be happy to assist you:


Geo Ann Strann
Claims Manager, Liability & Property
(340) 776-7000 x270
Fax: (340) 776-5765


Makeda Kingston
CSR, Auto & Marine
(340) 776-7000 x251
Fax: (340) 776-5765

Shereene Batiste
CSR, Auto
(340) 776-7000 x288
Fax: (340) 776-5765


Around the Clock Access and Assistance:
24/7 Toll Free Number: 866-883-7121

Representatives from our call center can take your phone call at any time.