File a Claim

Claims Support and Processing

 

Your insurance contract requires that you report all claims promptly. Therefore, contact us as soon as possible after a loss and we will report your claim to the insurance company and apprise you of what to expect next. An insurance company claims adjuster will be assigned to handle your claim and will be instrumental in settling your claim.

Around the Clock Access and Assistance:
24/7 Toll-Free Number: 866-223-8984

Log-in to Online Client Portal

If you are a customer and wish to obtain access to this online tool, but do not yet have logon information, please contact your Marshall & Sterling Service Representative. 

Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here. If you have an insurance question or need to call or contact us outside of our normal business hours, and you are an existing customer and have obtained your logon and password, you may sign in by using these safe and secure web portal links.

Using our 24/7 Access, you can:

  • Print a list of vehicles, drivers or certificate holders
  • Obtain a Certificate of Insurance, even on weekends
  • Request a policy change online
  • Notify us of a claim or loss by specific location or vehicle

To report a claim directly to your insurance carrier, click on the name of your insurance company from the list below or call them at the number provided to the right.