Marshall & Sterling and the The Koch-Glacken Agency have joined forces to offer quality services and coverage to suit our clients specific risk management needs.
As experienced professionals we work with you to find insurance coverage that will protect what you value. We have clients of all income brackets and have carriers that cater to everyone's needs. We deal with personal and commercial forms of insurance.
As opposed to those 1-800 carriers that advertise in redundant fashion, you will be assigned a broker (at no additional cost to you) who will personally know you and your needs and who you can speak to when you have questions or need guidance. Also unlike many of these 1-800 carriers, our carriers make sure that they are doing what's best in your behalf and you will have a broker here representing you, on your side making sure that in the situation you do have a claim, we will be making sure that you get your claim handled the way you deserve.
We are all about relationships here. In a world where customer service is becoming a thing of the past, it will never become just history at this firm. We pride ourselves on our personal touch when it comes to our clients.
After all, why deal with an agent that only represents one carrier? If you are unhappy with your current coverage, you would then have to go to another agent and deal with someone you are not familiar with. How will you know that person is reputable and looking out for your best interests? We have what we call "Carrier Freedom." This means that if for whatever reason you would like another carrier, we can find you one and you keep the same broker.
As a 100% employee-owned company who has been in the insurance business on Long Island for over 100 years, we're very careful about the quality service and coverage we provide and the quality people who represent this firm. We hope that you see the value our firm represents over the competition and we also hope that you get in touch with us so we can help you with your insurance related needs.