Report a Claim

Your insurance contract requires that you report all claims promptly. Therefore, contact us as soon as possible after a loss and we will report your claim to the insurance company and apprise you of what to expect next. An insurance company claims adjuster will be assigned to handle your claim and will be instrumental in settling your claim.

Around the Clock Access and Assistance:

Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here. If you have an insurance question or need to call or contact us outside of our normal business hours, and you are an existing customer and have obtained your logon and password, you may sign in by using these safe and secure web portal links.

Using our 24/7 Access, you can:

• Print a list of vehicles, drivers or certificate holders
• Obtain a Certificate of Insurance, even on weekends
• Request a policy change online
• Notify us of a claim or loss by specific location or vehicle

To report a claim directly to your insurance carrier, click on the name of your insurance company from the list below or call them at the number provided to the right.

• A Central or call 866-222-2242
• Claverack Co Op or call 518-672-4712
• Foremost Insurance or call 800-527-3907
• GMAC or call 800-325-1088
• General Casualty or call 888-737-8256
• Hanover Insurance or call 800-628-0250
• Hartford or call 800-327-3636
• Mid Hudson Co-Operative Insurance or call 800-721-5001
• New York Central Mutual Insurance or call 800-234-6926
• New York Mutual Underwriters or call 800-962-3155
• North Country Insurance or call 800-847-7030
• Ohio Casualty or call 866-255-5530
• Peerless Insurance or call 800-522-7152
• Pennsylvania Lumbermens Mutual Insurance Company or call 800-752-1895
• Philadelphia Insurance Companies or call 800-685-9238
• Security Mutual Insurance or call 607-257-5001
• Selective or call 866-455-9969
• State Insurance Fund - Workers Compensation Claims or call 877-467-3863
• State Insurance Fund - Disability Claims or contact your Valley Agency agent
• Sterling Insurance Company or call 800-462-4661
• Travelers Insurance - Commercial Lines (Business insurance) or call 800-238-6225
• Travelers Insurance - Personal Lines (Auto, Homeowner) or call 800-252-4633
• Utica First Insurance Company or call 800-456-4556
• Utica National Insurance Group or call 800-216-1420
• Utica National Insurance Group - Workers Compensation Claims or call 800-284-3806
• Vermont Mutual Insurance Group or call 800-435-0397
• VFIS or call 800-233-1957

Please note the information being provided is strictly a courtesy.  When you choose this link, you are leaving this site.  Valley gency makes no representation as to the completeness or accuracy of any information provided at these sites.  Nor is the Company liable for any direct or indirect technical or system issues or any consequences arising out of the access to or the use of a third-party site.  When you access one of these sites, you assume total responsibility and risk for your use of the site to which you link.