Founded in 1864. An employee-owned company.

Report a Claim

Your insurance contract requires that you report all claims promptly. Therefore, contact us as soon as possible after a loss and we will report your claim to the insurance company and apprise you of what to expect next. An insurance company claims adjuster will be assigned to handle your claim and will be instrumental in settling your claim.

Around the Clock Access and Assistance:

24/7 Toll Free Number:


Log-in to Online Client Portal

If you are a customer and wish to obtain access to this online tool, but do not yet have logon
information, please  contact your Service Representative. 


Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here. If you have an insurance question or need to call or contact us outside of our normal business hours, and you are an existing customer and have obtained your logon and password, you may sign in by using these safe and secure web portal links.

Using our 24/7 Access, you can:

  • Print a list of vehicles, drivers or certificate holders
  • Obtain a Certificate of Insurance, even on weekends
  • Request a policy change online
  • Notify us of a claim or loss by specific location or vehicle

To report a claim directly to your insurance carrier, click on the name of your insurance company from the list below or call them at the number provided to the right.

Please note the information being provided is strictly a courtesy.  When you choose this link, you are leaving this site.  Valley gency makes no representation as to the completeness or accuracy of any information provided at these sites.  Nor is the Company liable for any direct or indirect technical or system issues or any consequences arising out of the access to or the use of a third-party site.  When you access one of these sites, you assume total responsibility and risk for your use of the site to which you link.