Founded in 1864. An employee-owned company.

Hear What Our Clients Are Saying

"Timely Signs and the Beichert Family have been working with The Valley Agency, now part of the Marshall & Sterling group, for more than 20 years. They handle our personal accounts, company healthcare and general liability insurance. We owe our success as a multi-generational family business in no small part to the long term relationship with Mike and Kevin Ryan and their capable staff. Their expertise in Insurance and Investment Services has enabled us to navigate challenging financial times, insurance claims and constant changes in the healthcare marketplace. They take the time to provide answers, to meet with us and our staff, give sound advice and always follow through to measure results. And those results have been outstanding."

Paul Beichert, President
Timely Signs of Kingston, Inc.

"[Marshall & Sterling] is an asset to a small business. The agency is progressive, aware of the needs of a 21st century company (emerging tech issues), takes a personal interest in your business and provides exemplary levels of old fashion customer service. Thank you for helping Learner First expand into new markets with confidence."

Valerie Carelli
Vice President and CFO
Learner First

"Awesome in all communication and customer service- outstanding in all coverage areas"

(Personal Insurance Client)

"I am a 67 year old professional male. I have owned numerous homes, cars, collections etc. in the past and have had interactions with multiple insurance agents.  Vicky is the best!! She has taken care of my needs perfectly and without delay. Her knowledge is incredible. I email her for guidance and within moments I get a response. She is so polite and always makes me feel important. Actually the entire staff is extremely nice. Thank you Karen for all your help also.  Marshall and Sterling is in good hands with the above captioned employee. I highly recommend this company for all of your insurance needs."

(Personal Insurance Client) 

"I truly want to take this time to reach out and express my high commendations for Tammy Holt. She has been my representative for several years and is always prompt, knowledgable, tenacious in her efforts and a true pleasure to work with. Beyond her professional expertise, she makes me know that she is concerned and understands the difficulty of the circumstance when benefits are required as well as during renewal. She is an exemplary employee and I am grateful to have her on my side."

(Personal Insurance Client)

"I want to take this opportunity to let you know that my husband and I were former clients of the Valley Group until we relocated to another state. We have recently relocated back to this area and we have chosen to come back to [Marshall & Sterling] for both our homeowners insurance and auto insurance and the reason we have made this decision is all because of Dawn Hamilton. She is a wonderful person who shows true concern for her clients, she has always been available to speak to and answer all my questions with patience and knowledge. I was totally stressing out during our recent purchase of a new home and she had a way of calming my anxiety and letting me know that our homeowners insurance was going to be in place when we needed it to be. She went above and beyond for us and if not for her and the personal touch she gives we would have not come back to the company."

“Please accept our sincere thanks for your participation in our inaugural Safety Day. Your presence made it possible for our employees to experience the events of the day and your pleasant attitude toward the program was impressive and important.  With all of the things that I needed to concentrate on for the day, it was very important to me that you had your post held down. Thank you!”

"Vicky is the best!! It is like having an Insurance Agent in the family"

(Personal Insurance Client)

"Just want to say you were great to work with during this process. Patient, friendly, easy to talk to, knowledgeable about policy info. Thanks again Tammy!"

(Personal Insurance Client)


“I was very pleased with the services and attention of Vicky and her staff. I was concerned that I was paying too much for my current auto policy and within 24 hours Vicki had found me a new carrier and spectacular quote for a better policy than the one I had. The process was swift and seamless and I can now say I will not go anywhere else for insurance after such great customer service.”

(Personal Insurance Client)