Founded in 1864. An employee-owned company.

Our Approach

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OUR SERVICE APPROACH INCLUDES:

  • An Account Management Team dedicated to your needs
  • Support from implementation, to renewal, to day-to-day issues
  • Identifying solutions to satisfy changing topics
  • Online Employee Benefits Portal to simplify and reduce paperwork with employee onboarding capabilities, benefit plan enrollment and payroll reporting
  • Responsibility for client and employee service related issues, personal communication and appropriate follow up (examples: billing, claim and administration issues)
  • We keep you apprised of new product information, legislation changes, market trends, and employment compliance
  • We provide a simple benefit overview for employees, comprehensive benefit web site including the option for an online enrollment portal
  • Coordinate Open Enrollment meetings complete with presentation of benefit selections and employee enrollment materials - we include comparison tools to assist employees make informed decisions and thoroughly utilize their benefits
  • Comparison tools include a comprehensive Benefit Open Enrollment Guide, tailored to your organization, providing employees with a detailed description of all of their benefits to assist with education and ease the enrollment process
  • Identify employee concerns throughout the plan year to incorporate in the renewal process - organize off-renewal education seminars such as health fairs, wellness initiatives and flu shot programs