Founded in 1864. An employee-owned company.

Carrier Contact Information

Below is a listing of our top carriers and their direct claims contact phone numbers.

U.S. Mainland Carriers:

  • ACE USA – 800-574-2310  |  Personal: 800-444-6161
  • Acadia – 800-773-4300  |  aicclaimoperations@acadia-ins.com  |  Fax: 866-874-5104
  • Adirondack/One Beacon – 877-248-4968  |  Personal: 877-248-0555
  • Andover Insurance – 800-225-0770  |   Fax: 800-323-5112
  • Associated Mutual – 845-434-4550   |   Fax: 845-434-0142
  • ​Berkley Offshore – 212-618-2960   |   marineclaims@berkleyoffshore.com ​
  • Central - 877-346-0300   |   Personal: 800- 359-2233   |   Lossnotices@centralinsurance.com
  • Chubb – 800-252-4670  |  cscfnol@chubb.com  |  Fax: 800-300-2538
  • CNA – Auto: 800-262-9633   |   Property: 800-732-9109  |   lossreport@cnaasap.com
  • Encompass – 800-588-7400   |   Personal : 800-262-1145
  • Erie Niagra – 800-234-9876  |  claims@enia.com  |  Fax: 716-632-9621
  • Foremost – 800-527-3907  |  Fax: 877-217-1389 
  • Great American Marine – 800-426-9697  |  omclaims@gaig.com |  Fax: 800-498-2178
  • Hanover – 800-628-0250  |  firstreport@hanover.com |  Fax: 800-399-4734
  • Hartford – agentfaxreporting.claim@thehartford.com
    • Auto: 888-525-2652  |  Fax: 800-347-8197
    • Personal: 800-553-1710  |  Fax: 866-861-2513
    • Property: 800-321-5169  |  Fax: 860-723-8090
  • Main St. America/National Grange – 877-425-2467  |  fnol@msagroup.com  |  Fax: 877-282-3844
  • McKee – 484-674-4000  |  claims@mckeerisk.com  |  Fax: 484-674-4100 
  • MetLife – 800-854-6011
  • Nationwide (Harleysville) – 800-892-8877
  • NYCM, other than flood – 800-607-7686  |  Myclaim@nycm.com  |  Fax: 607-965-2136
  • NYCM, flood – 800-759-8656
  • NY Mutual Underwriters – 800-962-3155
  • Peerless – 800-522-7152
  • Philadelphia – 800-765-9749  |  claimsreport@phly.com  |  Fax: 800-685-9238
  • Preferred Mutual – 800-333-7642  |  claims.newlosses@preferredmutual.com  |  607-847-6616
  • Progressive – 800-776-4737 or 800-532-9632
  • Pure Insurance – 888-813-7873
  • Safeco – 877-566-6001
  • Selective – 866-455-9969  |  csvcenter@selective.com  |  Fax: 877-352-6541 
  • Sterling Insurance – 800-462-4661  |  Fax: 518-234-8570
  • Travelers – 
    • Personal – 800-252-4633
    • Business/Commercial – 800-832-7839  |  Fax: 877-784-5329
    • Flood – 800-505-0193
  • Trident – 800-820-3903
  • Unitrin/Kemper – 888-252-2799
  • Utica National – 800-216-1420 or 866-860-1914  |  claimsnewreport@uticanational.com  |  Fax: 518-862-6200
  • Vermont Mutual – 800-451-5000  |  claims@vermontmutual.com  |  Fax: 802-229-7647

Virgin Islands Carriers:

  • Island Heritage - 345 949 7280
  • Tysers - 44 020 3037 8111*
  • Lockton - 44 020 7933 0000*
  • THB - 44 020 7469 0100*
  • Real Legacy - 787-273-7800

* International phone number.