24/7 Help

On Demand Customer Service

 

Marshall & Sterling insurance strives to provide unparalleled service and support for our clients. Get the information and services you need, when you need them, no matter where you are! Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here.

Using our 24/7 Access, you can:

  • Print a list of vehicles, drivers or certificate holders
  • Obtain a Certificate of Insurance, even on weekends
  • Request a policy change online
  • Notify us of a claim or loss by specific location or vehicle

If you have an insurance question or need to call or contact us outside of our normal business hours, and you are an existing customer and have obtained your logon and password, you may sign in by using these safe and secure web portal links.

Please choose your service location:

Branch Locations 24/7 Toll Free Number* Online Web Portal
Hoosick Falls, NY 866-223-8984 Click Here to Logon
Kingston, NY 866-223-8984 Click Here to Logon
Leeds, NY 866-223-8984 Click Here to Logon
Middletown, NY 866-223-8984 Click Here to Logon
Millbrook, NY 866-223-8984 Click Here to Logon
Poughkeepsie, NY 866-223-8984 Click Here to Logon
Queensbury, NY 866-223-8984 Click Here to Logon
Saratoga Springs, NY 866-223-8984 Click Here to Logon
Scotia, NY 866-223-8984 Click Here to Logon
Tannersville, NY 866-223-8984 Click Here to Logon
Troy, NY 866-223-8984 Click Here to Logon
Warrensburg, NY 866-223-8984 Click Here to Logon
U.S. Virgin Island Branch Locations    
St. Croix 866-894-0310  
St. John 866-883-7121  
St. Thomas 866-883-7121