Founded in 1864. An employee-owned company.

24/7 Help

On Demand Customer Service

Marshall & Sterling insurance strives to provide unparalleled service and support for our clients. Get the information and services you need, when you need them, no matter where you are! Representatives from our call center can take your phone call at any time. In the event of a claim or emergency, our call center is here.

Using our 24/7 Access, you can:

  • Print a list of vehicles, drivers or certificate holders
  • Obtain a Certificate of Insurance, even on weekends
  • Request a policy change online
  • Notify us of a claim or loss by specific location or vehicle

If you have an insurance question or need to call or contact us outside of our normal business hours, and you are an existing customer and have obtained your logon and password, you may sign in by using these safe and secure web portal links.

Please choose your service location:

  New York Branch Locations   24/7 Toll Free Number*     Online Web Portal  
   Carmel   866-223-8984     Click Here to Logon  
  Glens Falls   866-223-8984     Click Here to Logon  
  Glenville(Scotia)   866-223-8984     Click Here to Logon  
  Hoosick Falls   866-223-8984     Click Here to Logon  
  Kingston   866-223-8984     Click Here to Logon  
  Leeds   866-223-8984     Click Here to Logon  
  Middletown   866-223-8984     Click Here to Logon  
  Millbrook   866-223-8984     Click Here to Logon  
  Monticello   866-223-8984     Click Here to Logon  
  New Windsor   866-223-8984     Click Here to Logon  
  Poughkeepsie   866-223-8984     Click Here to Logon  
  Rochester   866-223-8984     Click Here to Logon  
  Saratoga Springs   866-223-8984     Click Here to Logon  
  U.S. Virgin Island Branch Locations            
  St. Croix   866-894-0310     Click Here to Logon  
  St. John   866-883-7121     Click Here to Logon  
  St. Thomas   866-883-7121     Click Here to Logon  

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