Carmel Office

april-pict Distracted Driving Awareness

April is Distracted Driving Awareness Month and it’s a great time to talk to your family about the dangers of distracted driving. Most anti-texting-while-driving campaigns focus their message on teenagers, and presumably should.  Teens have the least driving experience and it seems like they are on their phone 24/7. According to a 2011 Pew Internet study, 18 to 24-year-olds averaged over 100 text messages per day.  This is four times the average for 35 to 44-year-olds, and 10 times the average for 55 to 64-year-olds...Read More

Flood Safety Awareness

Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, does not mean you won't in the future. Flood risk isn't just based on history; it is also based on a number of factors including rainfall, topography, flood-control measures, river-flow and tidal-surge data, and changes due to new construction and development....Read More 

  Hear what people are saying about Marshall & Sterling Insurance...

David Reichman  
Chairman & Chief Executive Officer  
RKS Research & Consulting  

Recent email sent to Dawn Dorien, Branch Manager...

"My wife and I have been customers of Marshall & Sterling and a predecessor agency for over 30 years.  And whoever says there is nothing exciting about insurance is wrong: Our M&S agent, who is new to her position, felt that our account needed a review to make sure that we had proper insurance.  What came out of the review was the fact that some coverages were out of date, some were unnecessary, and some were under insured.  The bottom line was that we were able to combine policies and the end result was several major savings to us, all with updated coverage.  What a great deal – all the result of having someone who knew us and knew our needs and spent the time to make sure we being properly served."

Linda Lempicki, CSR in our office, recently  assisted one of her commercial lines clients with a pressing insurance need for an event they were holding. The client was so grateful for her service that they said, "Thank you so much for your diligence and finding a solution to our urgent need so quickly (the client's attorney was threatening to cancel the event if we didn't have the Certificate of Insurance in time).  It was greatly appreciated! And thanks to you, the event was a great success!"
We recently received this note about Ginger Pozzi, CSR in our office:  “I have been a policy holder for many years.  It has been my pleasure to deal with Ginger.  I recently retired, and I called to inquire if there is a discount or reduction to the premium since I will not be driving to and from work.  Ginger was able to help with that.   However she called me back a couple of weeks later and was able to find a new policy that would save even more towards the premiums. Ginger has always been a pleasure to work with. She is always very pleasant, patient, professional and very knowledgeable.  Customer Service is a challenging job and dealing with clients and companies could be difficult. I commend her for great customer service as a Representative of Marshall and Sterling Inc.  She went above and beyond to help me save money. Many thanks!”

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Branch Information
Employee Directory

51 Gleneida Avenue
PO Box 120
Carmel, NY 10512

Tel: (845) 878-4590
Fax (845) 878-4483

280 North Bedford Road
Mount Kisco, NY 10549

Tel. (914) 962-1188
Fax (914) 962-0108

Dawn Dorien
Branch Manager

Office Hours:
Monday - Friday, 8:15 a.m. to 4:30 p.m.

Carmel Branch Office